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Closing Agreements

HOW TO CLOSE AN OPEN AGREEMENT

 
 

Step 1 (finding the contract):

  • Navigate to the dashboard home screen of Logitrac

  • Use the search bar to filter down the specific agreement that you are looking to close out.

STEP 2 (closing the contract):

  • Click the red 'X' on the left side of the agreement to pull up the closing screen


     

  • Verify all charges look correct

    • If any charges need to be canceled this can be done by toggling the bars next to the charge(this requires an admin password.)


       

  • Take after vehicle inspection photos (OPTIONAL)

    • Click the black vehicle inspection button to add after photos to the contract.

      • Most dealerships only take pictures in the case of loaners being returned damaged.


  • Assign Alert (OPTIONAL)

    • Click the 'Assign Alert' button to put the customer on a Do Not Loan list.

      • This is helpful when a customer is rather difficult or brings the car back in poor shape. The next time the customer comes in for a loaner a pop up will alert you that the customer is on a do not loan list and will require an ADMIN password to override.


         

  • Close/Close & Charge

    • Choosing the "Close" button will put any contract that has an amount owed into a pending pay status on the dashboard that can be reviewed and modified/charged at a later time.


       

    • Choosing the "Close & Charge" button will charge any amount owed immediately upon closing a contract.


       

      *THESE BUTTONS WILL DO THE SAME THING IF AUOMATED PAYMENT IS TURNED ON IN ACCOUNT SETTINGS(always charge)*